Heather Buchanan
Heather Buchanan

Chief Executive & Co-Founder

Bankers for Net Zero


In addition to her role as Chief Executive & Co-Founder for Bankers for Net Zero, Heather holds the role of Director of Policy for the APPG on Fair Business Banking, where she shapes the strategic direction of the group. With a notable seven-year track record of effective engagement within the UK Parliament, she has been a driving force for positive change in support of small businesses. Heather consistently provides guidance to Members of Parliament, peers, Government departments, regulators, trade bodies, and civil society, specifically on the intricate dynamics between businesses and their lenders.

The collaborative efforts of the Group, in partnership with other pivotal stakeholders, have yielded significant outcomes. This collaboration has led to the expansion of the jurisdiction of the Financial Ombudsman Service (FOS) and the establishment of the Business Banking Resolution Service (BBRS). Additionally, Heather is an active member of the UK Finance SME Advisory Group.

Her involvement extends to her role on the Steering Committee of the BankingFutures project. Moreover, she has contributed to the formulation of the Lending Standards Board Standards of Lending Practice for Business Customers, underscoring her commitment to enhancing lending practices.